Support

Make sure your device is signed in to the same Apple ID you used to buy. In Spellhunt, open You, go to the Shop, and tap Restore purchases. Remove Ads, theme packs and Spellhunt Plus come back. Coins and other items used up in the game cannot be restored, but if you signed in with Apple your balance syncs with your account.

Subscriptions are managed by Apple. On your iPhone or iPad, open Settings, tap your name, then Subscriptions, choose Spellhunt Plus and tap Cancel Subscription. Apple’s step-by-step guide: Cancel a subscription from Apple.

Cancel at least 24 hours before the period ends to avoid the next charge. You keep Plus until the end of the time you paid for. Deleting the app or your account does not cancel the subscription.

Apple handles payments and refunds, so we cannot issue them ourselves. Request one at reportaproblem.apple.com.

In Spellhunt, open You and tap Delete account, then confirm. This deletes your streaks, coins, cosmetics, league history and the rest of your account data straight away, and cannot be undone. Purchases stay with your Apple ID and can be restored later. Deleting your account does not cancel a subscription.

Delete account appears once you have signed in with Apple. If you play as a guest, your progress lives only on your device, and deleting the app removes it. To ask us to delete anything else, email support@spellhunt.app. See the Privacy Policy for exactly what is deleted.

Email support@spellhunt.app with the player’s name as it appears on the board, or the link to the puzzle or challenge (it starts with spellhunt.app/), and tell us what is wrong. We review every report and may rename players, remove puzzles or close accounts that break our rules.

A streak freeze protects your streak on a day you miss. If you missed a day without a freeze, the app may offer a streak repair. If something went wrong on our side, email us with the date and we will look into it.

Sign in with Apple on both devices. Your progress, streak and league place sync to your account. Guest progress stays on the device where you played; sign in with Apple on that device first and it moves into your account.

Install Spellhunt from the App Store, then tap the link again. If the app is installed and the link still opens in Safari, press and hold the link and choose Open in “Spellhunt”.

Tracking: iOS Settings → Privacy & Security → Tracking. In the EEA, UK and Switzerland, you can also change your ad consent in Spellhunt under Settings → Privacy → Privacy choices. Spellhunt Plus or Remove Ads turns off interstitial ads.